Shipping & Delivery
What if my package gets lost or arrives damaged?
At High Country Gardens, we know how much anticipation comes with each order — the joy of planning, the hope of new growth. That’s why we take great care in packing and shipping, to help ensure your plants and seeds arrive ready to thrive. Once your
Do you offer free shipping?
We occasionally run Free Shipping coupons throughout the season. These special offers are limited-time and may vary, so they’re not always available. The best way to stay informed is to sign up for our email list. You'll be the first to know when Fre
My order was marked delivered but it’s not here.
We know how eager you are to get your hands in the soil — and how confusing it can be when your tracking shows “Delivered,” but nothing has arrived just yet. Here are a few simple steps to take before reaching out:. Check around your propertyLook nea
When will my order ship?
At High Country Gardens, we time every shipment with care — so your plants and seeds arrive ready for success in your garden. Wildflower seeds, seed packets, and lawn & groundcover seeds ship year-round. Most of these orders leave our warehouse withi
What shipping methods do you use?
We ship orders using UPS and United State Postal Service. If you’d prefer a specific carrier, just give us a call to place your order over the phone — we’re happy to help make arrangements when possible.
How much does shipping cost?
Our shipping costs are calculated based on the total cost of your order.
Where do you ship? Do you ship internationally?
We’re not able to ship live plants or bulbs outside the contiguous United States. However, we can ship wildflower seeds, seed packets, and hard goods to Alaska and Hawaii. If you’re unsure whether a specific item can be shipped to your location, our
How long does delivery take?
Once your order ships, most packages arrive within 3–7 business days. Depending on your location and the carrier’s route, delivery can sometimes take up to 10 days. Your tracking number is the best way to follow your order’s journey — it shows the sa
How are plants shipped?
Our potted plants are grown and delivered in four sizes:. Check out the "How Our Plants Ship" page for images of all the pot sizes. Depending on the plant and time of year, your plants may arrive in different growth stages. Most perennials arrive wit